Ordered a book from them at full price, next year they sent me a book I didn't order. Hard to contact but when I finally was able to talk with customer service they said I had bought a book at discount that included next published book at full price. Rep I talked with said she was hearing lots of similar complaints but told me I needed to return the book to get a refund. Do not give these people your card number or you may receive books you didn't order.

Many locations don't take these coupons.