XFX PVT98GYDLH GeForce 9800 GT 512MB

15% off MSI Radeon HD 4350 + FS coupon code VGA1119 [Exp 11/22]

$175 off Intel X25-M 2.5" 160GB SSD + FS coupon code BFPEEKSSD160 [Exp 11/22]

$10 off Asus GeForce 9800 GT coupon code VGA1118 [Exp 11/25]

10% off OCZ ModXStream Pro 700W Power Supply coupon code CZ11 [Exp 11/25]

Buy.com Hauppauge WinTV HVR-1600 TV Tuner $66 Discuss (3)

Newegg MSI Radeon HD 4350 512MB PCI-E Video Card $20 Discuss (0)

Newegg Belkin IEEE 802.11g PCI Wireless G Desktop Card $9 Discuss (0)

ZipZoomFly Gigabyte Geforce GTS 250 1GB PCI E Video Card $110 Discuss (4)

This is a deal? The slightly faster Radeon 4830 is currently on sale for $65. The considerably faster Radeon 4850 was on sale a couple weeks ago for $55. The nVidia 9600GSO, which is a little slower than this card, is on sale for $35. For $70, you could buy two of the 9600GSO's and run them in SLI for much higher performance than this card.

I recommend against buying from XFX. Over the last four years, I've purchased four video cards from them. One of the older cards, a 6800GS, has been having an issue where, if the computer is turned on with the VGA cable connected, there is a ~90% chance that there will be screen corruption. If the system is booted with the VGA cable disconnected, there will be no corruption and everything runs properly.

I called XFX to try to get the card serviced as it, like most of their video cards, supposedly has a double lifetime warranty. Double lifetime means that the card has a lifetime warranty for the original purchaser and for the first person that the original purchaser sells the card to.

XFX asked me for proof of purchase, which I didn't have since the card was purchased several years ago. I asked if that was needed since the card had a lifetime warranty. I was told that it did. I forged a receipt and they called me out on it, stating that since I had not registered the card within 30 days of purchasing it, it only had a one year warranty on it, and that it had expired.

I told XFX that I was a loyal customer and asked them if they would be willing to make an exception for me. I also asked them if they'd be willing to let me register my 8800GTS and GTX 260+ so I could have the warranty on them. I also pointed out that reputable manufacturers of other computer hardware with lifetime warranties, such as memory, would replace defective hardware without requiring a proof of purchase. They adamantly declined my requests.

I waited a few days, after posting about these issues on several forums, and contacted them again. I informed them that I was spreading the word about their decision to not honor the warranty and asked them if they wished to reconsider as my negative feedback is probably costing them sales. The tech said that XFX was going to stick by its warranty policy. I asked for a supervisor to confirm that and now, after 9 days, still haven't gotten a response.

CLIFFS NOTES:
--XFX video cards supposedly have double lifetime warranty.
--XFX denies warranty if cards are not registered within 30 days.
--If you purchase an XFX product and need warranty support, expect them to try to weasel out of honoring the warranty.

Yes, I plan to spam this in every XFX "deal" posted on BB. I am thoroughly disgusted with XFX and am strongly considering selling all of my XFX hardware at a loss so I can replace it with equipment from a more reputable company.

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