Buy.com has the Viewsonic N3251W 32" Widescreen LCD HDTV for $756 - $20 off using Google Checkout - $150 rebate [Exp 12/29] = $586 with free shipping. Supports 1366x768 resolution, 550 cd/m2 brightness, 1000:1 contrast ratio, HDMI digital input. One-year limited warranty on parts and backlight. New Customers can get $15 off $200.
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#1
Nake - Posted 11:26 am PST 12/26/06 (126 Posts)
AVOID THIS!
Buy.com will NOT stand behind this product if you have ANY issues. Even if yours is DOA like mine was, you have to deal directly with Viewsonic for warranty replacement. Oops, I misspoke here -- it's not being replaced, it's being REPAIRED! 4 days old and it has to go the service center for a REPAIR because buy.com will NOT handle any replacements for a DOA product? Complete shite.
Buy.com is a very shady vendor to wipe its hands of all responsiblity as soon as they have your money and the product is out of their warehouse. Plus their overseas call center handling customer service calls is a complete joke, if you can even understand the thick accents.
Deal? I guess, if you go into it with eyes wide open and understand that you (sadly) get EXACTLY what you pay for -- the product only, with NO promise of service or support from the 'online superstore' you buy it from.
Buy.com will NOT stand behind this product if you have ANY issues. Even if yours is DOA like mine was, you have to deal directly with Viewsonic for warranty replacement. Oops, I misspoke here -- it's not being replaced, it's being REPAIRED! 4 days old and it has to go the service center for a REPAIR because buy.com will NOT handle any replacements for a DOA product? Complete shite.
Buy.com is a very shady vendor to wipe its hands of all responsiblity as soon as they have your money and the product is out of their warehouse. Plus their overseas call center handling customer service calls is a complete joke, if you can even understand the thick accents.
Deal? I guess, if you go into it with eyes wide open and understand that you (sadly) get EXACTLY what you pay for -- the product only, with NO promise of service or support from the 'online superstore' you buy it from.
#2
midiboy - Posted 12:53 pm PST 12/26/06 (17 Posts)
that does sound like shite....
really shoddy business practice
really shoddy business practice
#3
horndoggy11 - Posted 1:00 pm PST 12/26/06 (784 Posts)
Oink
#4
cass_p - Posted 1:30 pm PST 12/26/06 (302 Posts)
#1, i am having the same problem here! just got it last week, and i can't turn on the tv again unless i unplug/re-plug the power cord again.
don't know what to do now, but just sent a email to buy.com and see if they are going to do something???
don't know what to do now, but just sent a email to buy.com and see if they are going to do something???
#5
iTurk - Posted 1:42 pm PST 12/26/06 (396 Posts)
How easy is this return policy at Costco? Can I bring it back for "any reason" before the six months are up? Do I get cash back or store credit?
#6
horndoggy11 - Posted 1:55 pm PST 12/26/06 (784 Posts)
Oink
#7
joey024 - Posted 1:58 pm PST 12/26/06 (56 Posts)
They do have the following in their return policy:
• Oversize televisions (27 inches and larger) may not be returned at all. Be advised that the following responsibilities are yours upon taking delivery of your oversize television.
• You must carefully inspect the box your TV comes in before the shipper leaves your premises. If you discover damage, or an incorrect item, refuse delivery. The shipper will remove the oversize TV and we will credit your order.
• Do not sign the shipper's release form unless you have inspected the TV. Your acceptance of the TV constitutes your acceptance of the condition of the TV as delivered, and you understand that you cannot return the TV.
• After delivery, contact the manufacturer directly or check any applicable warranty you might have.
Thanks for sharing your frustration. It helps--I won't ever do business with a company like them, and will definitley share the word with everyone I know. Buy.com, homedepot.com are crap--avoid them.
• Oversize televisions (27 inches and larger) may not be returned at all. Be advised that the following responsibilities are yours upon taking delivery of your oversize television.
• You must carefully inspect the box your TV comes in before the shipper leaves your premises. If you discover damage, or an incorrect item, refuse delivery. The shipper will remove the oversize TV and we will credit your order.
• Do not sign the shipper's release form unless you have inspected the TV. Your acceptance of the TV constitutes your acceptance of the condition of the TV as delivered, and you understand that you cannot return the TV.
• After delivery, contact the manufacturer directly or check any applicable warranty you might have.
Thanks for sharing your frustration. It helps--I won't ever do business with a company like them, and will definitley share the word with everyone I know. Buy.com, homedepot.com are crap--avoid them.
#8
club444 - Posted 2:01 pm PST 12/26/06 (57 Posts)
This was the lowest rated TV for 32" on Consumer Reports. This tv is beyond bad, avoid even if your brother was selling it to you.
Best 32"-
Toshiba 32HL66- 67 Rating
Bottom Three-
Sharp LC-32D40U- 51 rating
HP LC3260N- 43 Rating
N3251w N3251w- 35 Rating
Best 32"-
Toshiba 32HL66- 67 Rating
Bottom Three-
Sharp LC-32D40U- 51 rating
HP LC3260N- 43 Rating
N3251w N3251w- 35 Rating
#9
horndoggy11 - Posted 2:26 pm PST 12/26/06 (784 Posts)
Oink
#10
Orion - Posted 9:35 am PST 12/27/06 (39 Posts)
Damn Horndoggy lay off the Caffeine
Wii
iPod