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#1
natea24 - Posted 5:20 am PST 11/25/07 (41 Posts)
After what Staples pulled on us this past Friday, I would never recommend ordering their products through this web site, because they do not ship special priced items only. We ordered the Tom Tom One 3rd Edition GPS on a Ben's Bargain special. Staples even provided us an order #. Yesterday, we received an e-mail from them that the order was cancelled and that the item was out of stock. They did not even attempt to backorder the item. I guess the price was too good to be true. Our advice, in a nutshell, is not to order from these unethical crooks.
#2
JinOH - Posted 6:20 am PST 11/25/07 (1265 Posts)
#3
florida - Posted 7:46 am PST 11/25/07 (294 Posts)
Sorry to hear that #1...I ordered the same from the website on BF and havent gotten an email saying it was cancelled...yet
#4
florida - Posted 7:48 am PST 11/25/07 (294 Posts)
the cluster-F at RadioShack was even worse, as I stopped there after Staples was out of the TomTom
#5
natea24 - Posted 8:39 am PST 11/25/07 (41 Posts)
I am not going to let them get away with it. Their web site should have indicated that the item was out of stock. Since it did not, and an order # was issued, under which I even claimed their rebate on, they will have to honor the order. I don't care how long they take to backorder the item, I want it at the price I ordered it for off their web site. This type of unethical business practice will not be tolerated. I will report them to the BBB & Dept. Of Consumer Affairs in the State of Y As a former electronics salesman, allow me to enlighten you to the scam places like Staples pull. Had I ordered six other items, my Tom Tom would have shipped. Since I ordered only the special, the order was cancelled. It is the oldest, sleaziest scam in the electronics world.
#6
Riocopa - Posted 9:57 pm PST 11/25/07 (498 Posts)
I noticed they do that when you use a coupon too. But after they cancel your order, you can go right back to the website and order without coupon.
#7
samben2 - Posted 6:53 pm PST 11/29/07 (545 Posts)
I had totally enjoyable BF experience at Staples. I printed the ads for the Altec Lansing speakers and the 1TB Maxtor disk and went to the local Staples store. In less than 5 minutes I had the speakers and their last 1TB disk in my cart. I went to another Staples store and bought a second 1TB disk.
OBTW: Thanks Ben for presenting the BF bargain information in a concise manner.
OBTW: Thanks Ben for presenting the BF bargain information in a concise manner.





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