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I've had this printer for about 3 months now. Works great. Samsung provides Linux drivers and utilities too. No more nasty 5cc HP ink cartridges. woo hoo. ( Who ever thought up the idea of using 5cc ink cartridges was an rodeo cowboy. )
I agree laser printers are a million times better than inkjet, but this is the worst one by far that I've ever had. Even the black prints blotchy, and I've exchanged it once already with no improvement. Don't waste your money.
#2, I think you are one of the unlucky ones. Me, my brother, and my friend all bought this one for about 6 months already. Everyone of us is saying beautiful things about it.
I've had mine for about 8 months. The good: Very small and quieter than most. Wifi is nice too. The bad: Worst color reproduction I've seen for a color laser. It isn't terrible, but not as good as I'd hoped. Printer is so small too that its consumables run out quickly and cost more.