Discuss (8) -
Posted at 7:15 AM on Monday 04/28/08 by
Ben
Hotness UNHOT
Seagate's 2nd generation perpendicular drive: NewEgg.com has the Seagate Barracuda 7200.11 ST3750330AS 750GB 7200 RPM 32MB Cache SATA 3.0Gb/s Hard Drive for $130 with free shipping. Covered by Seagate's 5-Year Warranty.
  • 1
    eneref - Posted 7:52 am PDT 04/28/08 (342 Posts)  Report Spam

    This is an okay drive once you get the right firmware. Getting the right firmware, though, is a PITA. Seagate doesn't just POST it on their site like normal humans. You have to call with your drive serial # and let the rodeo cowboy in Bangalore walk you through her 30-minute script, all the while trying to explain to her that this is a firmware issue and NOT a problem with Windows. Eventually, she'll transfer you to someone in the US who will email you a link with a one-time code to the magical firmware update that will fix things.

    Not the absolute dumbest way of doing things, but it certainly ranks up there on ways to annoy customers.

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  • 2
    Elpee - Posted 8:27 am PDT 04/28/08 (1345 Posts)  Report Spam

    What were your things which caused you to bother with CS to have "the right firmware"?

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  • 3
    SAMSAMHA - Posted 8:36 am PDT 04/28/08 (199 Posts)  Report Spam

    YEAH, can you elaborate the firmware issue.

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  • 4
    palindrome - Posted 8:54 am PDT 04/28/08 (139 Posts)  Report Spam

    I read reviews that the old firmware SD13 causes problems and that you gotta update to SD14 but I ordered this and NewEgg has the new firmwares now SD15. Works great. I get sustained transfer rate of 100MB/sec+ measured by HDTune

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  • 5
    the lawyer - Posted 9:29 am PDT 04/28/08 (4118 Posts)  Report Spam

    I got the samsung f1 and it was installed fine and is very fast 90m/s. 120 buck for 750gb.

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  • 6
    eneref - Posted 10:32 am PDT 04/28/08 (342 Posts)  Report Spam

    The wrong firmware causes the drive to misreport its size and buffer capacity to the BIOS. Do a search on ST3_INVALID_PFM to see the various issues.

    I got mine from Newegg last week, and it was still an invalid firmware. Problem is that Seagate incorrectly flashed about 50% of the new 7200.11 drives coming out of their factory. First run was a LOT of drives, so they're still floating around. Newegg has some good, some bad -- like everyone else. It took forever for Seagate to even admit that they'd done anything wrong.

    Finally they did, but then they try and hide it by not making it easy to find information on their site or having an easy link to the firmware. If anyone gets one of these and needs the new firmware and doesn't want to hassle with Seagate's support (or can't get past their level-1 callcenter morons), shoot me a PM, and I'll send you a link to it.

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  • 7
    jiffy - Posted 12:58 pm PDT 04/28/08 (294 Posts)  Report Spam

    why not just post the link?

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  • 8
    SAMSAMHA - Posted 2:44 pm PDT 04/28/08 (199 Posts)  Report Spam

    thanks for the info. I will sure double check my drive.

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